GDPR & Privacy Policy

Introduction

Welcome to This Is My Kitchen Ltd. We are committed to protecting and respecting your privacy. This GDPR & Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thisismykitchen.co.uk. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Data Controller

The data controller responsible for your personal data is This Is My Kitchen Ltd, managed by Steve Bosden. If you have any questions about this policy or our data protection practices, please contact Steve Bosden at steve@thisismykitchen.co.uk.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, and any other details you provide through our contact forms.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

To Provide and Manage Services: To deliver our kitchen design services, manage our relationship with you, and provide customer support.
To Improve Our Website: To administer and protect our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
To Communicate with You: To respond to your inquiries and provide information you request.
To Market Our Services: To provide you with updates and offers that may be of interest to you, where you have consented to be contacted for such purposes.

Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Consent: Where you have given us explicit consent to process your data for specific purposes.
Contractual Necessity: Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legitimate Interests: Where it is necessary for our legitimate business interests, and your interests and fundamental rights do not override those interests.
Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, use, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your data transmitted to our site.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose for which it was collected.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request access to your personal data and obtain information about how we process it.
Right to Rectification: You have the right to request correction of any incomplete or inaccurate data we hold about you.
Right to Erasure: You have the right to request the deletion of your personal data when there is no compelling reason for us to continue processing it.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain circumstances.
Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
Right to Object: You have the right to object to our processing of your personal data where we are relying on legitimate interests or direct marketing purposes.

Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Changes to This Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. We will notify you of any significant changes by posting the new policy on our website.